Banks and credit unions ranked by CFPB complaint volume. Data sourced from the Consumer Financial Protection Bureau.
106
Institutions with complaint data
139,485
Most complaints (1 institution, all time)
CFPB
Source · updated monthly
Top 10 by complaints — last 12 months
| Institution | Location | Last 12 mo.↓ | All time | Per $B assets | Total assets |
|---|---|---|---|---|---|
| SAINT PETERSBURG, FL | 2 | 18 | 0 | $45.7B | |
| FLORENCE, SC | 2 | 9 | 8 | $1.1B | |
| OAKLAND, CA | 2 | 20 |
| N/A |
| $232M |
| MINNEAPOLIS, MN | 2 | 6 | 0 | $25.5B |
| SWEETWATER, TX | 1 | 2 | N/A | $141M |
| DELHI, LA | 1 | 4 | N/A | $570M |
| LODI, CA | 1 | 1 | 0 | $5.8B |
| MUNICH, ND | 1 | 19 | N/A | $202M |
| BETHESDA, MD | 1 | 13 | 13 | $1.0B |
| SALEM, MO | 0 | 6 | N/A | $761M |
| TOLEDO, OH | 0 | 37 | 29 | $1.3B |
| MARYSVILLE, KS | 0 | 2 | N/A | $140M |
| FULTON, MO | 0 | 2 | N/A | $98M |
| CRAWFORD, GA | 0 | 1 | N/A | $459M |
| EDEN, TX | 0 | 2 | N/A | $261M |
| DRAPER, UT | 0 | 2 | 0 | $13.3B |
| GRAPEVINE, TX | 0 | 1,550 | N/A | $804M |
| LOS ANGELES, CA | 0 | 37 | 1 | $34.6B |
| PITTSBURGH, PA | 0 | 1 | 0 | $23.2B |
| ADDISON, TX | 0 | 1 | N/A | $740M |
| HICKSVILLE, NY | 0 | 2,251 | 26 | $87.1B |
| HAMILTON, MO | 0 | 3 | N/A | $120M |
| CASTLE ROCK, MN | 0 | 3 | N/A | $293M |
| NEW YORK, NY | 0 | 3 | 0 | $15.8B |
| DAKOTA DUNES, SD | 0 | 8 | 6 | $1.3B |