Banks and credit unions ranked by CFPB complaint volume. Data sourced from the Consumer Financial Protection Bureau.
106
Institutions with complaint data
139,485
Most complaints (1 institution, all time)
CFPB
Source · updated monthly
Top 10 by complaints — last 12 months
| Institution | Location | Last 12 mo.↓ | All time | Per $B assets | Total assets |
|---|---|---|---|---|---|
| MILFORD, IA | 27 | 152 | N/A | $285M | |
| LOS ANGELES, CA | 24 | 67 | N/A | $505M | |
| FORT WAYNE, IN |
| 22 |
| 170 |
| 53 |
| $3.2B |
| PHOENIX, AZ | 22 | 103 | 1 | $98.8B |
| CHARLESTON, SC | 20 | 85 | 69 | $1.2B |
| ARTESIA, NM | 19 | 130 | 67 | $1.9B |
| CORSICANA, TX | 19 | 183 | N/A | $63M |
| ELKHORN, NE | 16 | 124 | N/A | $128M |
| PORTSMOUTH, VA | 15 | 59 | 3 | $22.4B |
| WEST DES MOINES, IA | 14 | 26 | N/A | $270M |
| CHAMPAIGN, IL | 14 | 74 | 4 | $18.0B |
| OREGON CITY, OR | 13 | 28 | N/A | $353M |
| SALT LAKE CITY, UT | 12 | 79 | 1 | $122.3B |
64 | FORT MORGAN, CO | 9 | 75 | N/A | $348M |
| SPOKANE, WA | 7 | 17 | 2 | $10.7B |
| MIAMI LAKES, FL | 7 | 78 | 2 | $35.3B |
| QUINCY, IL | 7 | 36 | N/A | $352M |
| BATESVILLE, AR | 6 | 38 | 11 | $3.5B |
| DURANGO, CO | 5 | 8 | N/A | $647M |
| BESSEMER, AL | 5 | 14 | N/A | $246M |
| GREENBRIER, AR | 5 | 30 | N/A | $972M |
| NEW YORK, NY | 5 | 35 | 1 | $23.5B |
| CLOVIS, NM | 4 | 13 | N/A | $149M |
| HAMMOND, LA | 3 | 41 | 10 | $4.0B |
| SOUTH ELGIN, IL | 2 | 2 | N/A | $491M |