Contact & Details
FDIC BankFindWebsite
Address
County
Established
Total Assets
Federal regulators examine banks to ensure they lend and invest in the communities they serve, especially low- and moderate-income areas.
Overall Rating
Exceeds federal requirements for lending in low- and moderate-income communities
Exam Date
Exam Type
Regulator
Total Assets
$541.2B
Total Deposits
$413.6B
Net Loans
$326.2B
Net Income
$1.6B
ROA
1.16%
Below avg for Large banks. Peer avg: 1.37%
ROE
9.96%
Risk-Based Capital
13.43%
Below avg for Large banks. Regulatory min: 8%
Total Assets — Last 8 Quarters
Compared to the peer-bank Large peer group (same asset tier).
Unlock peer list → See which specific banks are in this peer group.
| Year | Applications | Orig. Rate | Denial Rate |
|---|---|---|---|
| 2024 | 79,648 | 45.03% | 40.77% |
| 2023 | 91,115 | 47.26% | 38.99% |
| 2022 | 124,280 | 54.4% | 32.23% |
| 2021 | 179,957 | 56.48% | 26.92% |
| 2020 | 209,088 | 53.95% | 26.26% |
| 2019 | 99,542 | 58.98% |
Last 12 Months
5,493
Since 2018
23,382
all complaints on record
Monetary Relief
10.7%
% of complaints where company provided monetary relief
Untimely Response
1.1%
% exceeding CFPB's 15-day response window
Complaints by Product Type
| Exam Date | Rating | Exam Type |
|---|---|---|
| Jan 2025 | Outstanding | Large Bank |
| Jun 2021 | Outstanding | Large Bank |
| May 2018 | Outstanding | Large Bank |
9 previous ratings locked — back to 1990
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Total Branches
1,928
Branch Deposits
$417.5B
1-Year Change
-3
5-year net change: -993 branches
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Preview:
Denial rate = denials ÷ total applications. 2024 national avg: 23.75% · Large bank avg: 31.66% · above-average shown in red
Monthly Complaints (2021–present)
| Month | Complaints | With Monetary Relief |
|---|---|---|
| August 2025 | 434 | 28 |
| September 2025 | 409 | 42 |
| October 2025 | 429 | 34 |
| November 2025 | 414 | 41 |
| December 2025 | 570 | 42 |
| January 2026 | 537 | 51 |
| February 2026 | 473 | 48 |
| March 2026 | 519 | 45 |
| April 2026 | 490 | 54 |
| May 2026 | 466 | 21 |
| June 2026 | 263 | 6 |
Data through Jun 2026.Last 12 months shown — unlock full history.
Full 2021–present history available — unlock this bank for $9 one-time.