Contact & Details
FDIC BankFindWebsite
Address
County
Established
Total Assets
Federal regulators examine banks to ensure they lend and invest in the communities they serve, especially low- and moderate-income areas.
Overall Rating
Exceeds federal requirements for lending in low- and moderate-income communities
Exam Date
Exam Type
Regulator
Total Assets
$35.5B
Total Deposits
$29.3B
Net Loans
$23.7B
Net Income
$50M
ROA
0.57%
Below avg for Regional banks. Peer avg: 0.88%
ROE
4.64%
Risk-Based Capital
14.25%
Below avg for Regional banks. Regulatory min: 8%
Total Assets — Last 8 Quarters
Compared to the peer-bank Regional peer group (same asset tier).
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| Year | Applications | Orig. Rate | Denial Rate |
|---|---|---|---|
| 2024 | 5,315 | 60.06% | 22.99% |
| 2023 | 6,145 | 59.33% | 19.10% |
| 2022 | 9,179 | 62.99% | 16.19% |
| 2021 | 11,193 | 65.83% | 12.56% |
| 2020 | 12,609 | 68.67% | 13.51% |
| 2019 | 9,794 | 67.57% |
Last 12 Months
95
Since 2018
373
all complaints on record
Monetary Relief
24.9%
% of complaints where company provided monetary relief
Untimely Response
0.8%
% exceeding CFPB's 15-day response window
Complaints by Product Type
| Exam Date | Rating | Exam Type |
|---|---|---|
| Jul 2025 | Outstanding | Large Bank |
| Aug 2022 | Satisfactory | Large Bank |
| Jun 2019 | Satisfactory | Large Bank |
9 previous ratings locked — back to 1992
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Total Branches
183
Branch Deposits
$29.3B
1-Year Change
-1
5-year net change: -35 branches
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Preview:
| 18.04% |
| 2018 | 11,018 | 64.05% | 21.81% |
Denial rate = denials ÷ total applications. 2024 national avg: 23.75% · Regional bank avg: 18.70% · above-average shown in red
Monthly Complaints (2021–present)
| Month | Complaints | With Monetary Relief |
|---|---|---|
| August 2025 | 7 | 1 |
| September 2025 | 4 | 0 |
| October 2025 | 7 | 2 |
| November 2025 | 8 | 5 |
| December 2025 | 7 | 1 |
| January 2026 | 10 | 2 |
| February 2026 | 7 | 2 |
| March 2026 | 19 | 7 |
| April 2026 | 4 | 3 |
| May 2026 | 10 | 3 |
| June 2026 | 8 | 0 |
Data through Jun 2026.Last 12 months shown — unlock full history.
Full 2021–present history available — unlock this bank for $9 one-time.