This institution is no longer active
Operations ceased on May 18, 2025. CRA examination history below reflects the period it was active.
Contact & Details
FDIC BankFindFederal regulators examine banks to ensure they lend and invest in the communities they serve, especially low- and moderate-income areas.
Overall Rating
Meets federal requirements for community lending
Exam Date
Exam Type
Regulator
Total Assets
$145.4B
Total Deposits
$114.3B
Net Loans
$109.3B
Net Income
$1.1B
ROA
2.90%
Above avg for Large banks. Peer avg: 1.37%
ROE
29.83%
Risk-Based Capital
14.11%
Below avg for Large banks. Regulatory min: 8%
Total Assets — Last 8 Quarters
Compared to the peer-bank Large peer group (same asset tier).
Unlock peer list → See which specific banks are in this peer group.
| Year | Applications | Orig. Rate | Denial Rate |
|---|---|---|---|
| 2024 | 216,146 | 16.05% | 52.06% |
| 2023 | 219,689 | 14.03% | 46.97% |
| 2022 | 163,139 | 12.2% | 47.00% |
| 2021 | 119,859 | 11.8% | 48.49% |
| 2020 | 113,043 | 11.01% | 56.14% |
| 2019 | 107,714 | 10.86% |
Last 12 Months
5,983
Since 2018
36,826
all complaints on record
Monetary Relief
28%
% of complaints where company provided monetary relief
Untimely Response
0%
% exceeding CFPB's 15-day response window
Complaints by Product Type
| Exam Date | Rating | Exam Type |
|---|---|---|
| Oct 2022 | Satisfactory | Strategic Plan |
| Jun 2020 | Outstanding | Strategic Plan |
| Mar 2018 | Outstanding | Strategic Plan |
8 previous ratings locked — back to 1995
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Address
County
Established
Total Assets
| 73.24% |
| 2018 | 70,860 | 10.3% | 65.29% |
Denial rate = denials ÷ total applications. 2024 national avg: 23.75% · Large bank avg: 31.66% · above-average shown in red
Monthly Complaints (2021–present)
| Month | Complaints | With Monetary Relief |
|---|---|---|
| August 2025 | 783 | 210 |
| September 2025 | 693 | 156 |
| October 2025 | 529 | 146 |
| November 2025 | 579 | 135 |
| December 2025 | 678 | 128 |
| January 2026 | 695 | 158 |
| February 2026 | 576 | 120 |
| March 2026 | 531 | 70 |
Data through Mar 2026.Last 12 months shown — unlock full history.
Full 2021–present history available — unlock this bank for $9 one-time.