U.S. BANK NATIONAL ASSOCIATION
CINCINNATI, OH · Supervised by OCC (Office of the Comptroller of the Currency)
Contact & Details
FDIC BankFindWebsite
Address
County
Established
Total Assets
How this bank compares
Complaint Rate (national peers)
Better than 100% of Large banks
Federal regulators examine banks to ensure they lend and invest in the communities they serve, especially low- and moderate-income areas.
Overall Rating
Exceeds federal requirements for lending in low- and moderate-income communities
Exam Date
Exam Type
Regulator
Total Assets
$683.4B
Total Deposits
$539.8B
Net Loans
$395.1B
Net Income
$2.0B
ROA
1.17%
Below avg for Large banks. Peer avg: 1.37%
ROE
11.72%
Risk-Based Capital
14.96%
Below avg for Large banks. Regulatory min: 8%
Compared to the peer-bank Large peer group (same asset tier).
Unlock peer list → See which specific banks are in this peer group.
| Year | Applications | Orig. Rate | Denial Rate |
|---|---|---|---|
| 2024 | 153,794 | 48.45% | 35.21% |
| 2023 | 154,142 | 46.79% | 37.98% |
| 2022 | 234,471 | 51.07% | 32.94% |
| 2021 | 317,491 | 59.28% | 23.77% |
| 2020 | 326,490 | 55.33% | 26.02% |
| 2019 | 271,664 | 53.41% |
Last 12 Months
6,359
Since 2018
34,220
all complaints on record
Monetary Relief
35.1%
% of complaints where company provided monetary relief
Untimely Response
0%
% exceeding CFPB's 15-day response window
50 per $B assets — better than 100% of Large banks
Complaints by Product Type
| Exam Date | Rating | Exam Type |
|---|---|---|
| Jan 2022 | Outstanding | Large Bank |
| Oct 2017 | Outstanding | Large Bank |
| Mar 2012 | Satisfactory | Large Bank |
7 previous ratings locked — back to 1992
Unlock full CRA history, HMDA, financials, complaints CSVs, and PDF links for this bank.
One-time payment · No subscription required
Exam dates and details are paywalled
Total Branches
2,117
Branch Deposits
$523.5B
1-Year Change
-126
5-year net change: -657 branches
Copy this snippet to embed a live rating badge on your website:
<iframe src="https://bankscorer.com/widget/bank/u-s-bank-national-association" width="320" height="80" frameborder="0" scrolling="no" style="border:none" ></iframe>
Updates automatically when the rating changes.
Preview:
| 32.33% |
| 2018 | 263,755 | 50.86% | 35.97% |
Denial rate = denials ÷ total applications. 2024 national avg: 23.75% · Large bank avg: 31.66% · above-average shown in red
Monthly Complaints (2021–present)
| Month | Complaints | With Monetary Relief |
|---|---|---|
| August 2025 | 448 | 121 |
| September 2025 | 465 | 143 |
| October 2025 | 519 | 154 |
| November 2025 | 529 | 140 |
| December 2025 | 608 | 154 |
| January 2026 | 631 | 183 |
| February 2026 | 542 | 142 |
| March 2026 | 630 | 200 |
| April 2026 | 556 | 138 |
| May 2026 | 548 | 148 |
| June 2026 | 335 | 40 |
Data through Jun 2026.Last 12 months shown — unlock full history.
Full 2021–present history available — unlock this bank for $9 one-time.