Contact & Details
FDIC BankFindWebsite
Address
County
Established
Total Assets
Federal regulators examine banks to ensure they lend and invest in the communities they serve, especially low- and moderate-income areas.
Overall Rating
Meets federal requirements for community lending
Exam Date
Exam Type
Regulator
Total Assets
$159.4B
Total Deposits
$132.8B
Net Loans
$96.9B
Net Income
$573M
ROA
1.45%
Above avg for Large banks. Peer avg: 1.37%
ROE
12.69%
Risk-Based Capital
13.35%
Below avg for Large banks. Regulatory min: 8%
Total Assets — Last 8 Quarters
Compared to the peer-bank Large peer group (same asset tier).
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| Year | Applications | Orig. Rate | Denial Rate |
|---|---|---|---|
| 2024 | 69,188 | 42.4% | 40.30% |
| 2023 | 73,585 | 42.41% | 39.62% |
| 2022 | 96,216 | 44.74% | 33.83% |
| 2021 | 115,394 | 50.73% | 23.17% |
| 2020 | 121,906 | 50.29% | 26.77% |
| 2019 | 92,289 | 48.12% |
Last 12 Months
1,208
Since 2018
6,734
all complaints on record
Monetary Relief
25.3%
% of complaints where company provided monetary relief
Untimely Response
0%
% exceeding CFPB's 15-day response window
Complaints by Product Type
| Exam Date | Rating | Exam Type |
|---|---|---|
| Dec 2000 | Satisfactory | Large Bank |
| Mar 1997 | Outstanding | Small Bank |
| Mar 1995 | Satisfactory | Not Reported |
1 previous rating locked — back to 1992
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Total Branches
1,250
Branch Deposits
$132.0B
1-Year Change
-12
5-year net change: -141 branches
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| 37.62% |
| 2018 | 85,153 | 48.21% | 39.74% |
Denial rate = denials ÷ total applications. 2024 national avg: 23.75% · Large bank avg: 31.66% · above-average shown in red
Monthly Complaints (2021–present)
| Month | Complaints | With Monetary Relief |
|---|---|---|
| August 2025 | 93 | 20 |
| September 2025 | 95 | 22 |
| October 2025 | 88 | 18 |
| November 2025 | 95 | 14 |
| December 2025 | 130 | 22 |
| January 2026 | 132 | 14 |
| February 2026 | 111 | 19 |
| March 2026 | 117 | 17 |
| April 2026 | 112 | 21 |
| May 2026 | 81 | 14 |
| June 2026 | 53 | 4 |
Data through Jun 2026.Last 12 months shown — unlock full history.
Full 2021–present history available — unlock this bank for $9 one-time.