Contact & Details
FDIC BankFindWebsite
Address
County
Established
Total Assets
Federal regulators examine banks to ensure they lend and invest in the communities they serve, especially low- and moderate-income areas.
Overall Rating
Exceeds federal requirements for lending in low- and moderate-income communities
Exam Date
Exam Type
Regulator
Total Assets
$34.7B
Total Deposits
$28.6B
Net Loans
$23.6B
Net Income
$148M
ROA
1.71%
Above avg for Regional banks. Peer avg: 0.88%
ROE
15.57%
Risk-Based Capital
13.27%
Below avg for Regional banks. Regulatory min: 8%
Compared to the peer-bank Regional peer group (same asset tier).
Unlock peer list → See which specific banks are in this peer group.
| Year | Applications | Orig. Rate | Denial Rate |
|---|---|---|---|
| 2024 | 7,537 | 63.92% | 17.02% |
| 2023 | 9,050 | 66.43% | 15.16% |
| 2022 | 10,691 | 67.08% | 12.22% |
| 2021 | 15,865 | 75.4% | 7.19% |
| 2020 | 16,885 | 76.28% | 8.47% |
| 2019 | 14,476 | 75.02% |
Last 12 Months
684
Since 2018
3,191
all complaints on record
Monetary Relief
20.2%
% of complaints where company provided monetary relief
Untimely Response
0.3%
% exceeding CFPB's 15-day response window
Complaints by Product Type
| Exam Date | Rating | Exam Type |
|---|---|---|
| May 2025 | Outstanding | Large Bank |
| May 2022 | Outstanding | Large Bank |
| Apr 2019 | Outstanding | Large Bank |
8 previous ratings locked — back to 1993
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Total Branches
119
Branch Deposits
$25.5B
1-Year Change
0
5-year net change: -3 branches
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Preview:
| 11.95% |
| 2018 | 13,948 | 73.49% | 15.71% |
Denial rate = denials ÷ total applications. 2024 national avg: 23.75% · Regional bank avg: 18.70% · above-average shown in red
Monthly Complaints (2021–present)
| Month | Complaints | With Monetary Relief |
|---|---|---|
| August 2025 | 61 | 10 |
| September 2025 | 53 | 13 |
| October 2025 | 61 | 12 |
| November 2025 | 56 | 12 |
| December 2025 | 65 | 10 |
| January 2026 | 63 | 10 |
| February 2026 | 47 | 6 |
| March 2026 | 62 | 14 |
| April 2026 | 61 | 12 |
| May 2026 | 56 | 10 |
| June 2026 | 36 | 8 |
Data through Jun 2026.Last 12 months shown — unlock full history.
Full 2021–present history available — unlock this bank for $9 one-time.