Contact & Details
FDIC BankFindWebsite
Address
County
Established
Total Assets
Federal regulators examine banks to ensure they lend and invest in the communities they serve, especially low- and moderate-income areas.
Overall Rating
Exceeds federal requirements for lending in low- and moderate-income communities
Exam Date
Exam Type
Regulator
Total Assets
$27.4B
Total Deposits
$21.8B
Net Loans
$18.9B
Net Income
$94M
ROA
1.37%
Above avg for Regional banks. Peer avg: 0.88%
ROE
9.01%
Risk-Based Capital
13.34%
Below avg for Regional banks. Regulatory min: 8%
Total Assets — Last 8 Quarters
Compared to the peer-bank Regional peer group (same asset tier).
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| Year | Applications | Orig. Rate | Denial Rate |
|---|---|---|---|
| 2024 | 6,746 | 65.67% | 17.76% |
| 2023 | 7,412 | 65.61% | 18.01% |
| 2022 | 8,502 | 70.05% | 15.86% |
| 2021 | 9,662 | 71.16% | 13.99% |
| 2020 | 10,750 | 71.42% | 14.83% |
| 2019 | 7,555 | 71.03% |
Last 12 Months
47
Since 2018
184
all complaints on record
Monetary Relief
4.3%
% of complaints where company provided monetary relief
Untimely Response
7.1%
% exceeding CFPB's 15-day response window
Complaints by Product Type
| Exam Date | Rating | Exam Type |
|---|---|---|
| Jul 2023 | Outstanding | Large Bank |
| Mar 2020 | Outstanding | Large Bank |
| May 2017 | Outstanding | Large Bank |
2 previous ratings locked — back to 2010
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Total Branches
253
Branch Deposits
$21.3B
1-Year Change
+60
5-year net change: +16 branches
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Preview:
| 19.93% |
| 2018 | 6,563 | 70.61% | 21.29% |
Denial rate = denials ÷ total applications. 2024 national avg: 23.75% · Regional bank avg: 18.70% · above-average shown in red
Monthly Complaints (2021–present)
| Month | Complaints | With Monetary Relief |
|---|---|---|
| August 2025 | 7 | 1 |
| September 2025 | 3 | 0 |
| October 2025 | 4 | 1 |
| November 2025 | 5 | 1 |
| December 2025 | 9 | 0 |
| January 2026 | 2 | 0 |
| February 2026 | 5 | 0 |
| March 2026 | 2 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 3 | 0 |
| June 2026 | 1 | 0 |
Data through Jun 2026.Last 12 months shown — unlock full history.
Full 2021–present history available — unlock this bank for $9 one-time.