Roanoke, VA · Federal Credit Union · Chartered in VA
Who can join
Community / multiple bond
Members
62,937
Net Worth Ratio
10.94%
min. 7% = Well Capitalized
Contact & Details
NCUAWebsite
Phone
Address
Branch Locations
Credit unions are exempt from CRA. The Community Reinvestment Act applies only to FDIC-insured banks and thrifts. Credit unions are regulated by NCUA and evaluated under a separate safety and soundness framework.
Total Assets
$1.22B
Total Shares
$998.4M
Total Loans
$1.04B
Net Worth Ratio
10.94%
≥7% = Well Capitalized
Members
62,937
Delinquency Rate (60d+)
0.23%
$2.4M
Loan-to-share ratio: 104.0%· healthy range 60–80%
| Year | Applications | Originated | Denials | Orig. Rate | Denial Rate |
|---|---|---|---|---|---|
| 2023 | 970 | 641 | 203 | 66.1% | 20.9% |
| 2022 | 1,256 | 903 | 189 | 71.9% | 15.1% |
| 2021 | 1,006 | 753 | 99 | 74.8% | 9.8% |
No CFPB complaint data available for this credit union.
Operations - Downtown HQ
207 Bullitt Ave SE, Roanoke, VA, 24013
Mon - Fri 8-5
Vinton
203 W Virginia Ave, Vinton, VA, 24179-3317
Mon-Fri 9-5. Drive Thru Mon-Thurs 9-5. Fri 9-6. Sat 9-12
Towers
2221 Colonial Ave SW, Roanoke, VA, 24015-3208
Mon-Fri 9-6
Salem
1235 Electric Rd, Salem, VA, 24153
Mon-Fri 9-5. Drive Thru Mon-Thurs 9-5. Fri 9-6. Sat 9-12
South Main
1204 S Main St, Blacksburg, VA, 24060-5546
Mon - Fri 9-5. Drive Thru Mon-Thu 9-5, Fri 9-6, Sat 9-12
Christiansburg
417 N Franklin St, Christiansburg, VA, 24073-2939
Mon-Fri 9-5. Drive Thru Mon-Thurs 9-5. Fri 9-6. Sat 9-12.
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<a href="https://bankscorer.com/credit-union/freedom-first" target="_blank" rel="noopener">View FREEDOM FIRST on Bank Scorer</a>Data sourced from NCUA 5300 Call Report and branch data. Updated quarterly.
Daleville Branch
1171 Roanoke Rd, Daleville, VA, 24083-2917
Mon-Fri 9-5. Drive Thru Mon-Thurs 9-5. Fri 9-6. Sat 9-12
West End
1210 Patterson Ave SW, Roanoke, VA, 24016-3306
Mon-Fri 9:00 - 5:00
Tanglewood
4203 Electric Rd, Roanoke, VA, 24018
Mon-Fri 9-5. Drive Thru Mon-Thurs 9-5. Fri 9-6. Sat 9-12
Downtown
102 Campbell Ave SW, Roanoke, VA, 24011
Mon-Fri 9-5
6 more locations not shown.